Shipping Software for Retail Stores & Mail Centers
Modern shipping tools for counter-based operations
ShipDesk is shipping software designed for retail shipping stores, mail centers, and business service locations that process shipments in person. It provides a streamlined way to create labels, manage carrier options, and support walk-in customers at the counter.
ShipDesk is used as internal shipping software and is not a public marketplace or listing platform.
Built for In-Store Shipping Workflows
ShipDesk supports the realities of counter-based shipping.
Fast shipment creation for walk-in customers
Guided workflows to reduce errors
Address validation to improve delivery accuracy
Clear carrier and service selection
The system is designed to keep lines moving and transactions consistent.
Supported Carriers
ShipDesk supports shipping with major carriers commonly used by retail stores.
Carrier availability is controlled at the account level and based on proper configuration.
Carrier Account Requirements for Retail Stores
Retail shipping stores and mail centers may use a combination of ShipDesk-provided carrier options and their own carrier accounts, depending on the carrier.
ShipDesk does not act as a carrier or broker. All shipments are processed under the applicable carrier agreement.
FedEx Shipping
ShipDesk or own accountRetail stores may use ShipDesk-provided FedEx services or connect their own FedEx account, depending on configuration and eligibility.
All FedEx shipments are subject to the applicable FedEx terms and conditions.
UPS Shipping
Own account requiredUPS services require the store’s own approved UPS account.
Retail shipping stores and mail centers using UPS through ShipDesk must connect and use their own UPS Authorized Shipping Outlet (ASO) account or other eligible UPS account type.
ShipDesk does not provide UPS accounts to retail stores and does not submit UPS shipments on a store’s behalf. All UPS shipments are processed and billed directly through the store’s connected UPS account.
USPS Shipping
ShipDesk or own accountRetail stores may use ShipDesk-provided USPS services, powered by Stamps.com, subject to eligibility and configuration.
Available USPS services are displayed before shipping.
DHL Shipping
ShipDesk-providedRetail stores may use ShipDesk-provided DHL services for international shipping, subject to destination, service availability, and eligibility.
Configuration
Clear Carrier Configuration Controls
ShipDesk allows store owners to control carrier access for staff.
Designed for Staff and Owners
For Counter Staff
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Simple, guided shipment creation
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Clear service and pricing options
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Fewer errors during peak hours
For Owners and Managers
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Centralized shipment history
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Billing and transaction visibility
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Account-level carrier configuration
Designed to Help Retail Shipping Stores Grow
ShipDesk helps retail shipping centers attract more drop-offs and customers while maintaining full control of their operations.
Get your store featured on ShipDesk
Attract more drop-offs and local customers
Stay in full control of your pricing and services
Cloud-Based and Easy to Deploy
- No on-premise servers
- No legacy software upgrades
- Accessible from modern web browsers
Who ShipDesk Is Right For
Independent retail shipping stores
Mail and business service centers
Print and copy shops offering shipping
Locations that process walk-in shipments
If your business ships packages at the counter, ShipDesk is designed to support that workflow.