ShipDesk Features

Step-by-step shipment creation

Create Shipments with a Guided Workflow

ShipDesk guides you through the shipping process from start to finish.

Enter shipper and recipient details
Validate addresses automatically
Select packaging and carrier options
Review and pay before submitting

The process is designed to reduce errors and speed up repeat shipping.

Reuse addresses across shipments

Saved Addresses & Address Book

ShipDesk includes a built-in address book so you do not need to re-enter information every time.

Save individuals and organizations
Search and select saved addresses instantly
Edit or remove addresses at any time

Ideal for recurring business shipments and frequent recipients.

Custom or carrier packaging

Flexible Packaging Options

Choose the packaging option that best fits your shipment.

Custom Packaging

Enter your own package type and weight
Ideal for envelopes or non-standard boxes

Carrier Packaging

Select official USPS, UPS, FedEx, or DHL packaging
Automatically applies carrier size and weight limits

ShipDesk helps ensure packaging selections comply with carrier requirements.

Compare shipping options in one place

Multi-Carrier Shipping

ShipDesk supports multiple major carriers so you can choose the best option for each shipment.

USPS
UPS
FedEx
DHL

Flexible carrier configuration

Bring Your Own Carrier Accounts or Use Ours

ShipDesk supports both user-connected carrier accounts and ShipDesk-provided options, depending on availability.

Connect your existing carrier accounts
Use ShipDesk-provided carrier options where supported
Clear carrier availability based on your setup

This supports both individual users and businesses with negotiated rates.

Transparent pricing before checkout

Real-Time Rate Comparison

Once packaging is selected, ShipDesk displays available shipping methods.

Compare delivery speed and cost
Filter by carrier or view all methods
No hidden fees at checkout

You always know the cost before submitting a shipment.

Full shipment summary

Review & Pay with Confidence

Before finalizing a shipment, ShipDesk provides a clear review screen.

Shipper and recipient information
Selected carrier and service
Packaging and weight details
Total shipping cost

You can edit any step before submitting.

Full visibility into your shipping activity

Past Shipments & Tracking History

ShipDesk keeps a detailed history of all shipments.

View shipment IDs and tracking numbers
Check delivery status
Search by name, tracking number, or shipment ID
Filter by shipment type and date range

This makes it easy to manage and reference past shipments.

Centralized billing records

Billing Statements & Payment History

ShipDesk provides a clear billing statement section tied to your account.

View shipping invoices and charges
See payment status at a glance
Track historical shipping costs

Billing stays organized and easy to audit.

Full visibility into your shipping activity

Secure Account-Based Payments

ShipDesk supports saved payment methods for faster shipping.

Secure credit card storage
Faster checkout for repeat shipments
Designed for ongoing business use

Payments are tied directly to your ShipDesk account.

Centralized billing records

Built for Drop-Off at ShipDesk Locations

ShipDesk is designed to connect online shipping with physical drop-off points.

Create labels before arriving
Drop off packages at participating ShipDesk locations
Some locations offer staff-assisted shipping

Carrier availability and services may vary by location.

Who We Serve

Designed for Businesses and Individuals

Whether you ship occasionally or regularly, ShipDesk is designed to fit your workflow.

Small and medium businesses

Service providers and offices

Individuals without daily carrier pickups

Organizations that want centralized shipping records